may place your order online using your credit card with our
secure shopping cart.
if you prefer to pay for your order using a check or money order,
follow the procedure for choosing your selections as if you
were placing a credit card order. The CHECK OUT page will automically
compute shipping charges and sales tax, if applicable (see below).
When you get to the CHECK OUT page, simply print it out and
mail it to us along with payment. Payments made by personal
check require seven business days for bank clearance before
shipping. Payments made by money order ship immediately.
if you wish, you may fax your printed copy of the completed
CHECK OUT form or have it handy if you prefer to phone in your
credit card order.
items are shipped the same day. We carry a large inventory,
but if we do not happen to have an item in stock, we will not
charge your credit card until we are able to ship the item to
are required by state law to collect sales tax on all shipments
made to addresses within California. The tax rate is 7.75%
and must be included in your payment. The automated shpping
cart will calculate the appropriate tax.
do not collect sales tax on shipments made to addresses outside
of the State of California.
ship only recorded, or duplicated and lightweight products
via air mail to Canada. Keyboards, stands, benches or other
heavy items cannot be shipped at this time. All payments must
be clearly stated "Payable in U.S. Funds". You will
be responsible for any applicable duty, taxes or customs charges.
OUTSIDE THE USA AND CANADA
orders for recorded products (cassettes, videos and compact
discs) can be accepted at this time for destinations outside
the USA and Canada. Payment must be made in U.S. dollars
by money order or credit card. Our airmail shipping
charges are two times the standard charges for USA shipments,
and must be included with your order. Our recorded products
are only available in English language versions. You will
be responsible for any customs charges and/or applicable
duty or taxes.
Today/Talking Owner's Manuals values your business and
your additional purchases. A large proportion of our
customers order from us more than once. Our goal is
to provide you with information to select from our quality
offerings to match your needs, applications and skill
level. Please call us with any questions before you
order. Our normal hours are 8AM-5PM in California, Monday
through Friday. We pledge to do our best to help you
choose correct products so that you will buy from us
again. To return an item:
us first for a return authorization.
may be returned within 30 days of receipt of merchandise.
Shipping must be prepaid.
do not refund shipping and handling charges unless
you received incorrect merchandise.
must be returned in new condition with original
packing materials and all included printed matter.
merchandise not in original, new condition are subject
to a restocking charge of 15% or more of the catalog
or sale price.
(except musical software) for other catalog items
returned in proper condition will not be subject
to restocking charges.
items such as videos, CDs, software or cassettes
are guaranteed to be free of defects and will remain
playable for 180 days. We will exchange for the
same item if yours breaks.
returned without prior phone authorization
shipped to us will be refused.
manufacturer's warranties and conditions apply to
all new products purchased from Keyboards Today/Talking
ordered items are not available for refund or exchange.
returned for any reason will be subject to a $15.00
computer software, when opened, is not returnable
- as standard in the industry. If defective, only
exchanges for the same item are allowable. NO
YOU FOR YOUR COOPERATION